www.floridavet.com

Quality Veterinary Care For Your Pet

My Pet's Animal Hospital

 

 

2225 Drane Field Rd
 Lakeland, FL 33811
(863) 646-3669 

  Monday Through Friday
7:30 am to 5:30 pm
Saturday
7:30 am to 12 noon

Se Habla Espanol

Home
Appointments Online

Meet Our Staff

Tour our Hospital
Pet Medical Topics
Prescriptions Online
Careers

Directions and Map
Our Mission Statement

Client Survey (NEW!)
Funny Pet Pics (NEW!)



Learn more about the My Pet's Animal Hospital Hope Fund.  Helping those pets who have been abandoned, neglected or relinquished and are in need of medical care.
(Click the paw print below)


Search Now:
In Association with Amazon.com

 

 

 

"We can judge the heart of a man by his treatment of animals." ~ Immanual Kant

 

  

 

 




Client Survey

Thank you very much for entrusting My Pet's Animal Hospital with your pet's care.   The trust that you  have shown in us is very important and we are always trying to improve our services.  Client feedback is a very important  tool that we use to find out what we are doing well and what we can improve on.  We value any constructive criticism that you may have and will do what we can to serve our community.

A few moments of your time in completing the client survey would be appreciated.


Name (optional):

Telephone Number (optional):

Pet's Name: Date of Visit:

May we contact you with any concerns?

Was our reception area...   Comfortable?     Neat and Clean?     Odor-Free? 

When you telephoned...

Was your call answered promptly? 

Was it easy to make an appointment? 

Are our office hours convenient to you? 

 Was the receptionist helpful and polite? 

Were you kept on hold for more than 2 minutes? 

Did our receptionists smile and greet you promptly? 

Were our receptionist polite and friendly? 

On a scale from 1-5 (1 being poor and 5 being excellent) how would you rate our receptionists? 

Comments: 

In the Exam Room...

Did the exam room assistant smile and greet you? 

Was the exam room assistant polite and friendly? 

Was the exam room assistant helpful and knowledgeable? 

Did the exam room assistant follow through with my requests (ie. estimates, information, etc.) 

On a scale from 1-5 (1 being poor and 5 being excellent) how would you rate your exam room assistant?  

Comments:

Our doctors...

Greeted me and my pet? 

Introduced him/herself? 

Were polite and friendly? 

Verified the reason for my visit? 

Had good bedside manners? 

Discussed any problems? 

Spent enough time answering my questions? 

My doctor was... 

Are there any additional services that we could off to make you and your pet's day a little better?

      

Thank you so much for taking the time to complete our client survey.  Your opinions and comments matter to us!
To say thanks for your time and effort, bring in this page printed out and receive $5 off any purchase. 

 

Staff Education
© 1999-2007 Lakeland Veterinary Services,Inc and My Pet's Animal Hospital